r77bd Privacy Policy

1. About This Policy

r77bd ('we', 'us', or 'our') operates the website r77bd.vip, a cricket betting and live casino platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information when you visit or register on our platform.

This policy applies to all users of r77bd, including registered account holders and casual visitors. It covers data collected through the website, mobile browsers, and any related communication channels such as email or customer support. Players must be 21 years of age or older to register and use r77bd services.

2. Information We Collect

To deliver our services safely and effectively, r77bd collects the following categories of personal information:

• Identity Information: Full name, date of birth, username, and national identification details provided during account registration or identity verification (KYC).
• Contact Information: Email address, mobile phone number, and residential address in Bangladesh.
• Financial Information: Payment method details used for deposits and withdrawals, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard transaction references. We do not store full payment instrument credentials.
• Technical Data: IP address, browser type, operating system, device identifiers, session duration, pages visited, and cookies or similar tracking technologies.
• Gameplay Data: Betting history, game participation records, bonus usage, win/loss records, and responsible gaming tool settings applied to your account.

3. How We Use Your Information

r77bd uses personal data strictly for the purposes outlined below. We do not engage in data profiling for sale to external advertisers or data brokers:

• Account Management: To create, verify, and administer your r77bd account, including processing your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Service Delivery: To provide access to cricket betting markets (BPL, IPL, T20 World Cup), live casino games, slots, and all other r77bd features you engage with.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and any activity that violates our Terms & Conditions.
• Responsible Gaming Compliance: To monitor gameplay patterns, apply self-exclusion or deposit limit tools where requested, and uphold our commitment to responsible gaming standards for players across Bangladesh.

4. Cookies and Tracking Technologies

r77bd uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit r77bd.vip. We use the following types:

• Essential Cookies: Required for core website functionality such as maintaining your login session and remembering your language preference. These cannot be disabled without affecting platform access.
• Analytics Cookies: Help us understand how visitors interact with r77bd.vip — for example, which pages are most visited or how long sessions typically last. This data is aggregated and anonymised.
• Preference Cookies: Store your customisation choices (such as odds format or table limits) to provide a more personalised experience on return visits.

You may configure or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit your access to some features of r77bd.

5. Sharing of Your Information

r77bd does not sell or rent your personal information to third parties. We may share limited data with trusted service providers who assist us in operating the platform, strictly on a need-to-know basis and under binding confidentiality obligations. These partners may include:

• Payment processors facilitating bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions — solely to complete your deposits and withdrawals.
• Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and similar partners) — only the minimum data necessary to authenticate your session and record game outcomes.
• Regulatory, law enforcement, or fraud prevention bodies — only where we are legally compelled to disclose information, for example in response to a formal request from a competent authority.

6. Data Security

r77bd implements industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption on all data in transit, password hashing for stored credentials, access logging and audit trails for administrative systems, and periodic internal security reviews.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely infallible. We encourage you to choose a strong, unique password for your r77bd account and to never share your login credentials with any third party.

7. Your Rights as a User

r77bd respects your rights over your personal data. Subject to verification of your identity, you may exercise the following rights at any time by contacting us at [email protected]:

• Right of Access: Request a copy of the personal data r77bd holds about you.
• Right to Rectification: Ask us to correct any inaccurate or incomplete personal information in your account.
• Right to Erasure: Request deletion of your account and associated personal data, subject to our legal data retention obligations and any unresolved account balance.
• Right to Object: Object to our processing of your personal data for direct marketing purposes. You may also request we restrict processing in certain circumstances defined by applicable law.

8. Data Retention

r77bd retains personal data for as long as your account remains active or as needed to deliver our services. Upon account closure, we retain certain records for a minimum period required by financial and anti-money-laundering regulations applicable in Bangladesh. Data retained for compliance purposes is held securely and accessed only by authorised personnel on a documented need-to-know basis.

Gameplay and transaction data that is no longer required for operational or compliance purposes is securely purged or anonymised on a rolling basis in line with our internal data lifecycle policy.

9. Third-Party Links and Services

r77bd may integrate third-party services for payment processing and game delivery. These third parties operate under their own independent privacy policies, and r77bd is not responsible for their data handling practices. Please review the privacy notices of any third-party service you interact with, including:

• Mobile financial service providers bKash, Nagad, and Rocket, for transactions made through their platforms.
• International card networks Visa and Mastercard, when processing card-based deposits or withdrawals.
• Game studio providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, whose software powers the casino and betting products offered on r77bd.
• Analytics service providers used to measure platform performance and user engagement on an anonymised, aggregated basis.

10. Children and Age Restrictions

r77bd is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under 21. If we become aware that personal data has been submitted by a minor, we will delete that data immediately and close the associated account.

• Parents or guardians who believe their child has registered on r77bd should contact us immediately at [email protected] so we can take prompt corrective action.
• Age verification is a mandatory step in the KYC process. r77bd reserves the right to suspend any account where age eligibility cannot be confirmed.
• We support responsible gaming tools including deposit limits, session time-outs, and self-exclusion — all freely accessible from your account settings and detailed further on our Responsible Gaming page.

If you are concerned that gambling may be negatively affecting you or someone you know, please visit our Responsible Gaming page or contact our support team immediately.

11. International Data Transfers

r77bd's servers and data infrastructure are operated with security as the primary concern. Where data is processed by third-party service providers located outside Bangladesh, we require those providers to maintain data protection standards equivalent to those described in this policy, enforced through contractual data processing agreements.

By using r77bd, you acknowledge that your data may be processed in jurisdictions outside Bangladesh, and you consent to such transfers where necessary for the delivery of our services.

12. Changes to This Privacy Policy

r77bd reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. Continued use of r77bd following the posting of any changes constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our dedicated privacy team. We are committed to resolving all privacy-related matters promptly and transparently.

You can reach us by email at [email protected]. Please include your registered username and a brief description of your enquiry so we can direct your request to the appropriate team member. Our support team operates 7 days a week and we aim to respond to all privacy enquiries within 5 business days of receipt.